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Performance Management

What do we measure?  |  How are we doing?  |  How are we improving performance?

The Office of Intermodal Planning and Investment (OIPI) leads the development of measures and targets related to performance of the Commonwealth’s surface transportation network in accordance with federal and state requirements. Working with the Virginia Department of Transportation (VDOT), Department of Rail and Public Transportation (DRPT), and Department of Motor Vehicles (DMV), OIPI utilizes performance measures and targets to provide insights into system performance, trends, and investment decisions.

OIPI delivers performance data, analysis, and recommendations to the Commonwealth Transportation Board to inform investment and policy decisions as well as set performance targets.

What do we measure?

Vtrans GoalsVTrans, the Commonwealth’s long-range transportation plan, has an established mission—Virginia's transportation system will be Good for Business, Good for Communities, and Good to Go—with five distinct goals supporting this vision. The goals communicate the key values driving transportation planning, policy, and investment decisions in Virginia. A suite of 39 State and Federal multimodal performance measures allows OIPI to evaluate performance at both the goal and individual measure level.

For 17 of the 39 performance measures, the CTB has approved targets for highway safety, pavement and bridge condition, and system performance.

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How are we doing?

Virginia’s multimodal surface transportation network covers more than 128,000 lane miles, 21,000 bridges and structures, 2,400 miles of on- and off-road bicycle lanes, 41 transit agencies, and 2 passenger rail operators. Monitoring and evaluating performance across the Commonwealth’s vast surface transportation network is a team effort.

Working with VDOT and DRPT, OIPI developed the 2019 Biennial Report on Surface Transportation Performance in Virginia to track Virginia’s progress on meeting VTrans goals and objectives. This report details performance trends and targets for both State and Federal measures, highlights why performance has changed, and describes what we are doing to improve.

Biennial Report
Biennial Report 

To view a summary and highlights of the 2019 Biennial Report, click here.

In October 2018, OIPI and VDOT submitted a baseline report (PDF) to the Federal Highway Administration (FHWA) that reports the Commonwealth’s performance targets and associated data. Every two years thereafter, Virginia, and 49 other states, will submit reports to FHWA detailing progress toward achieving targets. Virginia submitted its first progress report (PDF) in 2020. FHWA has developed state-specific performance dashboards, and Virginia’s can be viewed here.

OIPI works with VDOT and DRPT to report on performance, and the agencies have, or are developing, dashboards that display current performance on a variety of measures.

VDOT’s Dashboard—Performance Reporting System for Projects and Programs—provides information on both individual projects as well as various performance metrics to monitor how the system is performing in real time. In addition to the VDOT Dashboard, to increase transparency and accountability, SMART SCALE projects are monitored on a separate dashboard.

Project Dashboard              SMART SCALE Dashboard

2019 Performance Summary
2018 Performance Snapshot

How are we improving performance?

The CTB challenged OIPI and VDOT staff to develop new rigorous data-driven methodologies to establish targets for federal performance measures. To date, OIPI and VDOT have completed significant work on highway safety and reliability. The process to develop these methodologies included the following:

The CTB will use this information to set performance targets and determine the degree to which current policies and investments are meeting the VTrans goals and objectives.

Using performance trends and data analysis to inform investment and policy decisions.

 Establishing data-driven, target-setting processes has yielded insights into current investment strategies and offers potential for changes to how the Commonwealth allocates its transportation dollars.

To date, OIPI and VDOT have completed a data-driven, target-setting methodology for safety performance measures, the results of which demonstrate that limited safety dollars are best spent on systemic safety improvements, which produce greater reductions in fatal and serious injury crashes compared to spot improvements. Systemic safety projects—low-cost improvements, such as high-visibility backplates, flashing yellow left turn signals, and rumble strips, systemically spread on a roadway network—are part of VDOT’s existing Highway Safety Improvement Program strategy.

This data-driven analysis validates that approach, and the CTB recently approved $137 million to fund VDOT’s initial Implementation Plan, which will deliver systemic safety improvements across the Commonwealth. Once the initial plan is fully implemented, these systemic improvements are expected to save more than 60 lives and prevent over 1,200 injuries per year statewide. OIPI and VDOT have also developed a draft HSIP Project Prioritization Policy that will ensure that HSIP funding is prioritized for systemic improvements for the foreseeable future on both VDOT- and locality-maintained roadways. 

OIPI is also currently developing methodologies and metrics by which to monitor the performance of funded SMART SCALE projects in a number of categories, including safety, congestion, and reliability. The goal of this effort is to standardize and automate performance evaluations as SMART SCALE projects are completed. The proposed methodology and initial evaluations will be complete by mid-2020.

 Building a data-sharing platform.

OIPI is leading a multi-year effort to build a data-sharing platform capable of displaying current performance data and allowing for data analysis and reporting on a suite of performance measures. OIPI’s goals for this project include: